Frequently asked questions
Everything people ask before they start using GSTPaid. Cannot find your answer? Sign in and use the AI assistant, or contact us.
What is GSTPaid?+
GSTPaid is a GST compliance app for Indian small businesses and CA firms. It tracks your return due dates, emails you reminders before each one (WhatsApp reminders are coming soon), explains GST notices in simple Hindi or English, flags input tax credit at risk because a supplier has not filed, and gives CAs one portal for all their clients.
Does GSTPaid file my GST returns?+
No. GSTPaid does not connect to the GST portal and does not file returns for you. You or your CA still file on the GST portal. GSTPaid makes sure you know what is due and when, and helps you understand notices and credit mismatches.
Do you need my GST portal username and password?+
No, and we never ask for it. To check supplier-related ITC risk you upload the GSTR-2B file that you download yourself from the GST portal.
Who is GSTPaid for?+
Business owners who handle their own GST compliance (one GSTIN or several), and Chartered Accountants and tax consultants who manage GST for many clients.
Is there a free trial?+
Yes. You get a 14-day free trial and no credit card is needed to start.
How much does it cost?+
Starter is ₹399 per month for 1 GSTIN, Business is ₹999 per month for up to 5 GSTINs, and CA Firm is ₹4,999 per month for unlimited client GSTINs. All prices are in Indian rupees and include GST. You can cancel any time.
Does GSTPaid send reminders?+
Yes. GSTPaid emails you 7, 3 and 1 day before each return is due, in English or Hindi, and stops once you mark the return as filed. You can choose which reminders you get in Settings, or unsubscribe from any email. You can also add the dates to your phone or Google Calendar with the .ics download. WhatsApp reminders are coming soon.
Is the app available in Hindi?+
Yes. The app, the AI assistant and the reminders work in both Hindi and English. Switch language at any time from the top of the page, and your choice is remembered.
Can the AI assistant replace my CA?+
No. The AI assistant gives general guidance on GST rules, returns and notices, and it can be wrong. It is not legal or tax advice. For decisions that affect your filings, notices or money, confirm with a qualified professional.
What does the notice explainer do?+
You upload a GST notice and GSTPaid explains in plain language what it is about, how urgent it is, and what you usually need to prepare for a reply. It does not file the reply for you.
What is ITC risk and how does GSTPaid find it?+
You can only claim input tax credit on invoices your suppliers have reported. When you upload your GSTR-2B, GSTPaid shows which suppliers' invoices are missing or blocking credit, and lets you send them a WhatsApp reminder to file.
How does the CA Portal work?+
A CA firm adds clients, invites them over WhatsApp, sends bulk reminders, exports the client list, and tracks everyone's status in one place. CA Firm plan holders also earn a revenue share on clients they refer.
How are payments handled?+
Payments are processed by Razorpay. GSTPaid never sees or stores your card details.
Will I get a GST invoice?+
Yes. Prices include GST, and a GST invoice for every payment is emailed to the email address registered on your account.
Is my data safe?+
Your account is protected by sign-in, and database rules make sure each account can only read its own data. See the Security page for the details.
Where can I check the official GST due dates and late fees?+
Our free GST due-date calendar and late fee and interest calculator are on this site. They use the standard statutory dates and rates. The government sometimes extends dates by notification, so always confirm against the latest CBIC notifications.
Got a GST notice? Read our step-by-step guides: ASMT-10 scrutiny notice · DRC-01 show cause notice · ITC mismatch (GSTR-2B vs 3B)
Never miss a GST deadline again
Due-date calendar, AI notice help in Hindi and English, and a CA portal. 14-day free trial, no credit card needed.
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